Return, Exchange & Refund Policy

       Return, Exchange & Refund Policy
1. Return Window
Returns are accepted within 7 days from the date of delivery.
 
2. Eligibility for Return
To be eligible for a return:
·         Item must be new, unused, and in original packaging
·         All accessories, manuals, and free gifts must be included
·         Proof of purchase is required
 
3. Return Reasons
We accept returns for:
·         Defective products
·         Incorrect items received
·         Non-defective items (change of mind)
 
4. Return Method
Returns can be made via:
·         Courier service (by post)
·         Drop-off at designated location (if applicable)
 
5. Return Shipping Cost
·         Return shipping is free of charge
 
6. Refund Policy
·         Refunds are available for eligible returned items
·         Refund will be processed within 7 days after inspection
·         Refund will be issued via the original payment method
 
7. Exchange Policy
·         Exchanges are allowed for defective or incorrect items
·         Replacement will be arranged after inspection
 
8. Non-Eligible Returns
Returns will not be accepted if:
·         Item has been used or damaged by customer
·         Returned after 7 days from delivery
·         Missing original packaging or accessories
·         No proof of purchase provided
 
9. Important Notes
·         All returns are subject to inspection and approval
·         Unicomall reserves the right to reject any return that does not meet the above conditions